Forum Discussion

sadaque123's avatar
sadaque123
2 years ago

Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

Hello does anyone know how to bypass this monstrosity on a new Mac App?? I just want to play my game - upon being forced to install the EA app some of my packs were missing. I tried downloading...
mac
technical issues
11123006's avatar
11123006
2 years ago

After updating Origin to the EA app, I'm having trouble launching The Sims. Log in to the EA App and I want play The Sims. The Sims 4 is available, but in manage add-ons I have several add-ons available only for Windows, while in Origin I normally played them on a MacBook Air. When I start the game, an error message pops up: Failed to launch games.

I have the similar problem with the game The Sims 3, which is available only for Windows in the EA app, but I had it installed in Origin.

Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@11123006

Any DLC played through EA Play, Steam, or Epic is not available on Mac. In your second screenshot the Steam logo is next to Spooky Stuff. Is the other DLC from EA Play or Epic?

Are you signed into the same EA account on EA App as you were using for Origin on your Mac?
  • 11123006's avatar
    11123006
    2 years ago
    @Bluebellflora Yes, those three are from Epic. They were claimed during that event for free. I bought Spooky Stuff on Steam, do I have to pay for it again to play it on Mac? And all DLC The Sims 3? All extensions could be added to Origin and also worked on Mac.

    Yes, I'm logged in to the same account I've been using on Origin.
    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      2 years ago
      @11123006

      Yes, you will have to buy the content again. Steam and Epic are not EA. You claimed or purchased the packs through third parties.
      • aampires's avatar
        aampires
        2 years ago
        @Bluebellflora Isn't there a way to talk to them about this? It sounds wrong to pay for the packs again, or to pay when they were offered previously. And since it says "Windows only", it means it's linked to the account, so what's the matter with letting it be unlocked on Mac as well? One thing is The Sims 3, that one never worked on Mac, but the add-ons for The Sims 4 did.

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