Hello, there were once free Sims packs available on Epic Games, but since there was no EA App on Mac I couldn't link both accounts. Now we do have and I tried doing it, but it seems that it is still not possible since The Sims 4 on Epic works only on PC (and you have to click to open it to link the accounts). I tried to link the accounts on PC and it worked, well kind of. I can see that the packs are there but only on PC. When switching to my Mac there is no sign of the packs being mine, just the option to buy them.
I read that someone did that while Origin still was the app for Mac and it worked for them, but it seems it doesn't do the job for me now with the new EA App for Mac.
Does anyone knows if there is a possibility to finally claim those packs somehow?
Hi,
I have exact same issue,
All 3 DLCs offered by Epic are Windows exclusives which is odd seeing how cross-platform The Sims 4 has become.
I've tried to contact support but can't open case no matter what as it leads me to TOO_MANY_REQUESTS no matter the browser, private mode or not.
Maybe EA will look into this, who knows.
It's nice to see EA app on Mac finally after all.
