Steam account linked to a disabled EA account

Question

HI! I recently purchased FIFA 25 through Steam. After installing and launching, I couldn't set up my EA ID because it says that my Steam account is already linked to a "@disabled.ea.com" domain.

After doing some research (I purchased the game half a week ago), I remembered that I purchased Jedi Fallen Order a few years ago, so it may be the cause of the problem with the domain.
Either way, I need to unlink whatever account is currently linked to my Steam so I can link my current account and... (sighs) play the game.

Please any guy from support reach me out to send you whatever info you may need to proceed on this.

ps: EA Help is hilariously bad for a gaming company like yours, please improve that and put REAL people on. I had to make a post on this forum because my tickets weren't replied, the one sent by email hasn't got any answers and now I can't contact an advisor anymore through that platform.

267ejcgvtzye · Answer

Thanks in advance for anyone who could lend me a hand with this btw

ea_queenbee · Answer

Hey 267ejcgvtzye,
Unfortunately we can't help with acount issues here on the forums. I'd recommend reaching out to our live support team. If you're not getting responses via email, maybe reach out via a chat instead? Hopefully that'll work a little better for you.

267ejcgvtzye · Answer

As I said earlier, I used to have the option to contact an advisor but somehow it doesn't appear anymore. I can't contact anyone via chat, my emails aren't getting any responses and the case I filed has been ignored as well.

What can I do now? Sadly Steam won't refund me the money and I lost plenty of time trying to play already so I'm commited to just wait for you to help me fix this

inbomber · Answer

I'm having the exact same issue and there doesn't seem to be a solution out there.Please help the support team or dev identify a way to remove "disabled.ea.com" emails from accounts.

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Steam account linked to a disabled EA account

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