Forum Discussion

267ejcgvtzye's avatar
267ejcgvtzye
New Novice
6 months ago

Steam account linked to a disabled EA account

HI! I recently purchased FIFA 25 through Steam. After installing and launching, I couldn't set up my EA ID because it says that my Steam account is already linked to a "@disabled.ea.com" domain. A...
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
6 months ago

Hey 267ejcgvtzye,

Unfortunately we can't help with acount issues here on the forums. I'd recommend reaching out to our live support team. If you're not getting responses via email, maybe reach out via a chat instead? Hopefully that'll work a little better for you.

  • 267ejcgvtzye's avatar
    267ejcgvtzye
    New Novice
    6 months ago

    As I said earlier, I used to have the option to contact an advisor but somehow it doesn't appear anymore. I can't contact anyone via chat, my emails aren't getting any responses and the case I filed has been ignored as well.

    What can I do now? Sadly Steam won't refund me the money and I lost plenty of time trying to play already so I'm commited to just wait for you to help me fix this

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,813 PostsLatest Activity: 45 minutes ago