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Killer_Queen412's avatar
Killer_Queen412
Rising Newcomer
5 months ago

Switching Accounts

Im trying to switch my sims 4 acc to a different one that has all my dlc. But every time i log into the account with the dlc it switches back to the one without. The account im using is the one im trying to get out of but the game refuses to let me into my other one. Please help !!!

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey there Killer_Queen412 

    It sounds like you may be logging in with the incorrect account details- this isn't something we can verify with you over the forums, but the live support team can take a look and help you get properly logged back in.

    Please submit a help request here to speak with live support on this. 

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