Forum Discussion

Rising Newcomer

Re: Sims 4 - Packs missing from EA app

My add-on pack disappeared for unknown reason. And the purchase history of that pack is also gone. I don't know how to fix it. All the missing add-on packs were obtained during various free campaigns. Please help me.

1 Reply

EA_Solaire
Community Manager
7 months ago
Cyn_tiq & memaew

Your posts have been merged into the current main thread on this issue- please read over the accepted solution listed here for more details on this.