Hello!
Now, when there is a big sale, I´ve bought many packs and it worked seamlessly. When I try to buy outdoor retreat, the EA app doesn't let me. It says that it can´t verify my card. It´s weird because it worked before, just some minutes ago. 😭
I´ve turned off my VPN, checked my balance, and everything seems right. Does anybody know how to help?
Any help would be much appreciated ! 😁
Community ManagerHi there lilly_season
Please try the following steps to clear up this error:
If you still have issues once you've run through these steps, we'll need the live support team to investigate into this a bit further, as we don't have access to review your account details here on the forums. Live support can look into your account and see what's causing this transaction to get stuck, you can contact the team by submitting a help request on the site here.
