Update crashes PC

My issue is a little different..I haven't been able to update on my laptop for months. I can only play in Offline Mode using a for rent era update..every time I try to update it it completely crashes my whole computer with an unknown hard error. I've cleared cache, repaired, uninstalled ea, repaired ea. Nothing works. 

 

Does the game launch at all? Only in offline mode without update 

If not, do you get an error message? Unknown Hard Error, start bar disappears if I try to update

If yes, does the game endlessly load? No 

Does the game load, but buildings, lots, worlds, or Sims are missing? No

Is this happening to every save, or one specific save? No 

Does this happen on new saves as well? No 

Do you use mods? No 

Does the issue persist after all mods are removed? Yes 

Have you tried repairing your game while mods are removed? Yes 

Does the issue persist after repair? Yes 

Have you tried uninstalling/reinstalling the game? Yes 

Does the issue persist? Yes