Forum Discussion

ZenciiPurna3169's avatar
24 hours ago

Verification code sent to email I don’t own – PSN login

Hello,

I’m unable to access my EA account because the verification code is being sent
to an email address that does not belong to me (ua*****@yomail.info).

I’m signing in through the EA website using “Sign in with PlayStation” and I have
full access to my PlayStation Network (PSN) account.

Because I can’t access that email address, I’m completely locked out of my EA account.
I can verify ownership of the PSN account and provide any required details if needed.

Could an EA advisor please help or guide me on how to update the email address
or recover access to my account?

This email address doesn't belong to me, and I've never seen it before.

Thank you.

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