3 years ago
Windows PC EA app not launching
EA App not starting on windows 10. Try to reinstall, but this doesn`t help, app not working, just nothing happens after clicking on app, and if i go in the task manager the only think that i see is E...
Greetings,
First, uninstall the EA app via Windows Add/Remove features (or via Windows Settings>App>Installed Apps).
On BOTH Admin session and the local Standard user session do the following:
1. Via Windows+R clear %Appdata% and ...\AppData\local (one directory above) from Origin, EA and Electronic Arts folders
2. Via Windows+R clear %Programdata% of Origin, EA and Electronic Arts folders
3. Via Windows+R clear the content of "temp", %temp% and prefetch
4. Manually delete C:\Program Files\EA Games and C:\Program Files\Electronic Arts folders
5. Have CCleaner (extra software) fix the registry and also have it do a "Custom clean" to the PC (removes many files) can be downloaded at https://www.ccleaner.com/ (free version does the trick)
6. Download EA app from EA website at https://www.ea.com/ea-app and install on admin session
Now login to EA app on admin session, sign out of admin session then login to local Standard user session and launch EA app without admin rights and login to EA app!
Hope this helps
E
P.S. I found a folder named "Origin" either in %AppData%, \AppData\local or %ProgramData% on the admin account I think. I thus suspect that the inability to login to EA app could be caused by having Origin files messing up with EA app files at some point.
Will definitely give it a try, but as far as my believe goes, it won't work. Let's hope for the best. Coming back this evening.