Subject Crush pc
Persistent Crash to Desktop (CTD) after Match Start (Approx. 10th Minute) - All Troubleshooting Failed - PC Exceeds Minimum Specs.
Dear EA Support Team,
I am experiencing a critical and persistent crash issue with FC 26 that prevents me from playing the game effectively. The game consistently crashes to the desktop (CTD) after loading into a match, usually around the 10-minute mark. This happens in both Online and Offline modes.
My PC Specifications (Exceeds Minimum Requirements):
CPU: Intel Core i3 9th Generation
GPU: NVIDIA GeForce GTX 1650
RAM: 16 GB
Storage: SSD
Crucial Context:
All other demanding games (e.g., Warzone) run perfectly fine without any stability issues. This confirms the hardware is fully capable.
I purchased a second EA account, and the crash problem persists on the same PC, confirming the issue is hardware/software related, not account-related.
Troubleshooting Steps Already Attempted (Please DO NOT suggest these):
Full PC Format: I performed a complete system format and clean reinstall of Windows.
EAAntiCheat: Manual repair and full reinstallation of the Anti-Cheat service.
Game Files: Verification of game file integrity via Steam/EA App.
Graphics: Full clean install of the latest GTX 1650 drivers.
Settings: Changed in-game settings to low, tested in Windowed mode (still crashes).
Request
As FC 26 is the only game I play, I urgently request advanced troubleshooting support, potentially requiring log file analysis (DxDiag/MSInfo) to resolve the specific low-level conflict (likely related to EAAntiCheat) that is causing the CTD after match initiation.
Thank you for your time.