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amelkaneko's avatar
amelkaneko
Newcomer
2 months ago

Aplikacja nie może sie połączyć z serwerami.

Od dwoch dni, mimo ze mam internet, nie jestem w stanie wlaczyc aplikacji, w kolko wyswietla sie to. Reinstalowalam juz aplikacje, zrobilam app recovery, nic nie dziala, prosze o pomoc

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  • EA_Kalina's avatar
    EA_Kalina
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hej amelkaneko 

    Upewnij się, że pliki związane z EA app nie zostały zablokowane przez firewall lub utknęły na kwarantannie antywirusa. Dodaj także pliki EADesktop.exe, EALauncher.exe i EABackgroundService.exe do list wyjątków programu antywirusowego i zapory sieciowej (firewall). 

    W jednym z postów na EN tablicy, w którym również gracz zgłosił ten problem,  znajdziesz  informację:

    EN: What worked for me was going into Control Panel > Network and internet > Network Connections, and disabling active adapters that are not your internet connection.

    PL: U mnie zadziałało przejście do Panelu sterowania > Sieć i Internet > Połączenia sieciowe i wyłączenie aktywnych kart, które nie są połączeniem internetowym.

     

     

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Aplikacja nie może sie połączyć z serwerami.","moderationData":{"__ref":"ModerationData:moderation_data:12045580"},"body":"

Hej amelkaneko 

\n

Upewnij się, że pliki związane z EA app nie zostały zablokowane przez firewall lub utknęły na kwarantannie antywirusa. Dodaj także pliki EADesktop.exe, EALauncher.exe i EABackgroundService.exe do list wyjątków programu antywirusowego i zapory sieciowej (firewall). 

\n

W jednym z postów na EN tablicy, w którym również gracz zgłosił ten problem,  znajdziesz  informację:

\n
\n

EN: What worked for me was going into Control Panel > Network and internet > Network Connections, and disabling active adapters that are not your internet connection.

\n

PL: U mnie zadziałało przejście do Panelu sterowania > Sieć i Internet > Połączenia sieciowe i wyłączenie aktywnych kart, które nie są połączeniem internetowym.

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\n

 

\n

 

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