help!!!!!!!!

I have a problem with your application called ea, I don't understand, but 2-3 days ago everything was fine, and now I can log into my account to watch games, I don't see my profile photo on the right in the panel, I'll attach it below. please help, and also i cant play online in fc 25

I already cleared the cache, it didn't help, I reinstalled Windows, it didn't help, I do not know what to do.