Forum Discussion

LaunchSneezes's avatar
LaunchSneezes
Seasoned Veteran
5 months ago

Becoming a hero

So...I guess some of  you guys know, I have multiple disabilities. Apparently this is because of something that happened to me when I was an infant, we discovered, that caused all of these ill effects in my life. So I have quite a bit of executive dysfunction that goes along with various disabilities, and the smallest things can be insurmountable and so, so stressful - and stress can exacerbate my disabilities so, that's not good.

In any case. I read about how to be a hero, on the forums. I would love a personal profile picture, as everyone would! But honestly I do not have the ability mentally or emotionally to do what it takes to be a hero. In any sense, in real life or on the forums. Tbh I'm crying a bit lol. It really has highlighted my deficits.

I'm not saying that the system should be changed for me. But I do think that maybe there are others with similar issues, and it's an accessibility issue. Because with certain disabilities, we do not have the ability to do the thing, we do not have access to the thing. So maybe certain things could be thought of in different terms as far as what can be available for everyone. 

I didn't really know where to post this. I hope it's ok.

  • Hey there! 

    First off, I want to thank you for being so open and vulnerable. It takes a lot of courage to share, and I truly appreciate it. Your honesty about your impression and understanding of what it takes to be a Hero lets me know we have some work to do on our side to help clear up some things around that, and I'll do my best to work on that.

    I noticed this topic of conversation is similar to this thread. I totally understand why the ability to upload is a hot topic and drives a good amount of discussion. 

    Just like my colleague EA_Cade mentioned, we're still working on many features on the EA Forums so additional requests will have to wait until core functionality and features are finalized. 

    However, not only do we face technical challenges for enabling upload of custom avatars/pictures, but we are also bound by online digital legislation and regulations. Ensuring content shared and uploaded to our forums is already a majority of our regular tasks and focus so adding additional resources to vet each profile picture upload would stretch our ability to ensure all content is safe for everyone.

    So bringing this back to why members of the Superuser program have the ability to upload customized avatars and profile pictures, they have gained the trust not only of the EA staff but also the community as well.

    I hope this helps answer some questions about custom profile pictures. If you have any questions about the EA Superuser Program, visit our SU Programpost or feel free to DM me!

    #keepcalmandgameon

  • puzzlezaddict  ok I have tried posting this response several times...let's see if it works this time!

    Ah I see. What I meant by this: 

    “I'm not saying that the system should be changed for me. But I do think that maybe there are others with similar issues, and it's an accessibility issue. Because with certain disabilities, we do not have the ability to do the thing, we do not have access to the thing. So maybe certain things could be thought of in different terms as far as what can be available for everyone.”

    I was talking about things that people with the hero rank get that make sense for everyone to have access to, like profile pictures. I understand the point of having a hero status, and I can understand perks going along with that status. But because there are those of us who are very much unable to do what it takes to gain that status, possibly due to disabilities, that’s why I said “maybe certain things could be thought of in different terms as far as what can be available for everyone.”

    back in the day, disability was thought of as essentially the fault and responsibility of the disabled person. And they were not allowed access to government funds or assistance or other things, and disabled people were not protected against violations of human rights etc. Many protests and so on led to section 504 and the ADA. It’s really inspiring to learn about that whole movement. Actually when disabled people and allies had a sit in that was over 25 days, it is the longest sit in protest to date, the Black panther group took them hot food every day even though government people tried to keep everyone from taking them aid, it was oppressed minorities standing together. So, then there was a shift where people realized that disabled people did not choose their disability and they should not be refused access to the assistance and protection that other people had. This is a simplistic explanation because I have brain damage and my memory is terrible.

    The point is, it’s obviously not the same thing, but access to things that everyone should have access to regardless of ability or disability - that is something that will always be important. When you are disabled, you automatically lose and miss out on a great deal of things, that’s what it means to be disabled. That is why people who are disabled grieve over the life lost, the life they were unable to have. But when it is possible to include people in things, especially simple things that just make sense, it just…makes sense.

  • LaunchSneezes  Reading your post makes me sad. I think it's almost two months since I wrote a feedback that I find the whole system of highlighting the most liked and similar highlights very exclusionary. I will certainly never receive hero status for that point of view.
    Your post proves once again that the idea of ranked earned rights makes people who don't see themselves ready to enter that race feel excluded and losers in advance.

    I just want to say that whatever your starting point is, you shouldn't feel excluded. You also shouldn't need to find more arguments and write another post to support your position
    Our forum should be spacious and a platform everyone can feel at home in. It should be a matter of course that one should be helpful and friendly. It should not be emphasized as a special quality. I think we are all helpful and friendly to the extent that we are capable of it.
    I still haven't understood the reason why we haven't all been given the rights to choose a personal profile picture from day one. Certain rules could be set that exclude images that some might find offensive.
    I'm not sure if this makes you feel any better, but I just want to say you have my full sympathy. 🥰

    • LaunchSneezes's avatar
      LaunchSneezes
      Seasoned Veteran

      MonaSolstraaleI don’t really know how to say it, but I truly love / appreciate / etc what you said. Both in your post two months ago and here. You are very kind. 

  • I makes some sense to have a "hero" status for forum users who are very helpful and put a lot of time into that, and it's fine to set the requirements for that status in any way that makes sense for the forum.  BUT there are certain things that should NOT be locked behind that rank achievement.  Personal avatar pictures, and signature banners are two things that simmers in general have valued highly and that help us identify each other, share links to our stories, and help the forum feel less like an anonymous crowd.  Those features should not be tied to a specific rank or role.  They should be available for everyone.

    Even those of us without significant disabilities find the current system exclusive and frustrating.  Some of us are shy.  Some of us are busy.  Some of us have spotty internet connections and aren't online enough to participate as frequently as needed to fulfill the requirements. 

    There are probably other kinds of perks or rewards that could be offered to simmers with the "Hero" status that would be fine.  But custom avatars and signature banners should be for everyone.

    • LaunchSneezes's avatar
      LaunchSneezes
      Seasoned Veteran

      Very true, there are many things that could keep a person from having the ability to do that on an online forum. This is a great comment, very thoughtful. 

  • EA_Failroader's avatar
    EA_Failroader
    Icon for Community Manager rankCommunity Manager

    Hey there! 

    First off, I want to thank you for being so open and vulnerable. It takes a lot of courage to share, and I truly appreciate it. Your honesty about your impression and understanding of what it takes to be a Hero lets me know we have some work to do on our side to help clear up some things around that, and I'll do my best to work on that.

    I noticed this topic of conversation is similar to this thread. I totally understand why the ability to upload is a hot topic and drives a good amount of discussion. 

    Just like my colleague EA_Cade mentioned, we're still working on many features on the EA Forums so additional requests will have to wait until core functionality and features are finalized. 

    However, not only do we face technical challenges for enabling upload of custom avatars/pictures, but we are also bound by online digital legislation and regulations. Ensuring content shared and uploaded to our forums is already a majority of our regular tasks and focus so adding additional resources to vet each profile picture upload would stretch our ability to ensure all content is safe for everyone.

    So bringing this back to why members of the Superuser program have the ability to upload customized avatars and profile pictures, they have gained the trust not only of the EA staff but also the community as well.

    I hope this helps answer some questions about custom profile pictures. If you have any questions about the EA Superuser Program, visit our SU Programpost or feel free to DM me!

    #keepcalmandgameon

    • LaunchSneezes's avatar
      LaunchSneezes
      Seasoned Veteran

      I appreciate your kind response. There really is a lot going on always behind the scenes than what is visible to those of us not in the know. (Not just with these forums!) My life partner is a creative who works on games and apps, ar and vr and I believe mr? and etc, and while I don't get the play by play of everything obviously, I do know that some things can be...a lot to deal with. 

      Thanks for explaining things in a way that makes sense. I would like for maybe there to be more clarity about the hero status / superuser program, for sure. I never know if its just my own brain not wanting to comprehend things, or if something needs more clarification in general.

  • meeshwood's avatar
    meeshwood
    Seasoned Veteran

    How does one become a hero?

    You are not alone in your having a disability. I won't get into my own but I get where you are coming from. 

    Profile pics should be unlocked for everyone. Everyone having the same few avatars makes it really difficult to remember who is who, it gets super confusing.

  • LaunchSneezes meeshwood  Did you happen to see this post from EA_David?

    The EA Community Superuser Program - 24

    The main point here is that EA recognizes people who are helpful on the forums (Answers HQ, this one) in general, not that that help needs to conform to any particular standards.  People are added for everything from technical expertise to game knowledge to high engagement with other users.

    But the special ranks shouldn't really be a goal just for their fringe benefits, for example custom avatars.  If you'd like to have access to one of these benefits, for it to be available to general users, it's worth making that argument for its own sake rather than worrying about whether you'd receive the rank at some point.  Custom avatars in particular is a common wish among Sims players, and it's always worth giving more feedback to that effect.

    • LaunchSneezes's avatar
      LaunchSneezes
      Seasoned Veteran

       I did read that, before writing this post. I understand the point of it. But that does not negate my point. I'm not intending to sound rude, I just don't know how to say this in another way, other than just the facts.

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+

        LaunchSneezes  I was trying to say something more like "is it that you want to gain the hero rank and/or have the rank more accessible, or is it that you want a custom avatar and possibly certain other benefits made available to more users?"  Either one is reasonable feedback; I'm just saying it's useful to distinguish between the two.