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rozza_sims's avatar
rozza_sims
Seasoned Traveler
1 day ago
Solved

[FORUMS] Status Change Msg Not Present

not really sure where the best place to put this is, but i feel like there is a bug with the forums where a bug's status being changed is not showing

like usually you can see the log of when the status gets changed, but other of my posts simply just say they are have been moved to awaiting additional reports or are requesting extra info but i am not being notified because the status change message is not appearing for all posts. 

 

feedback
  • crinrict's avatar
    crinrict
    1 day ago

    Hi rozza_sims​ 

    There's a big issue with answers to status update posts and the only option found is to remove the status posts to prevent answers

    As for the notification problem, if there's more info asked, you should always get one as those are posted separate from the actual update post.

    AAR is an exception which is why I discussed this with a community manager and we're going to leave those for the time being.

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    1 day ago

    No, something else.

    Can't go into further details unfortunately. 

  • rozza_sims's avatar
    rozza_sims
    Seasoned Traveler
    1 day ago

    Sorry crinrict​ and thanks for your response -  what do you mean by issue with answers? Do you mean people asking why something is a status?

  • crinrict's avatar
    crinrict
    Hero+
    1 day ago

    Hi rozza_sims​ 

    There's a big issue with answers to status update posts and the only option found is to remove the status posts to prevent answers

    As for the notification problem, if there's more info asked, you should always get one as those are posted separate from the actual update post.

    AAR is an exception which is why I discussed this with a community manager and we're going to leave those for the time being.

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