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9wtr2tckv4ms's avatar
9wtr2tckv4ms
Rising Novice
8 months ago
Solved

Unable to start survey!

The EA site keeps asking me to start a survey, but the survey will not start! FIX THIS EA!
discussion
technical issues
  • EA_Nils's avatar
    EA_Nils
    8 months ago

    Thanks for reporting this, 9wtr2tckv4ms​!
    Another user also reported this. Can you let us know what browser and device you are using?

    Ideally, it would be great if you could try using your browser incognito window. I suspect the pop up might be blocked by a browser extension, using incognito should prevent that. 

    Let us know how you get on.

EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
8 months ago

Thanks for reporting this, 9wtr2tckv4ms​!
Another user also reported this. Can you let us know what browser and device you are using?

Ideally, it would be great if you could try using your browser incognito window. I suspect the pop up might be blocked by a browser extension, using incognito should prevent that. 

Let us know how you get on.

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