Forum Discussion

Summon's avatar
Summon
Seasoned Adventurer
1 year ago
Solved

Why Am I Not Being Notified About Things On The EA Forums?

I am following the Info Hub, General Discussion, Feedback categories.

I am following the Announcement and Patch Notes tags.

Everything is turned on and set to Immediately or Daily Digest in my Follows & Notifications account settings.

I'm not being notified via Email about Announcement/Patch Notes posts, replies to my threads, replies to my comments, etc.

technical issues
  • EA_Nils's avatar
    EA_Nils
    3 months ago

    It took a long time, but our forum service provider was able to address this.

    You should now both have these included in on-site and email notificaitons.

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  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    1 year ago

    MASTREROFDUZ​  I'll ask the same question about the Android tag, do you recall when you started to follow?

    In your case, are you getting the daily digest at all? Or is it missing some replies you'd expect? If so, can you try changing the  Advanced Settings for "when I'm following a forum discussion" to New Topics and replies?



    Thanks to both of you for flagging, I'll do some testing and see what I can find.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    1 year ago

    Summon​ Hi, thanks for the post, please double check your notification settings, multiple ones that are related to Discussion replies/adding content are set to not send email notifications. 

    You are set to follow the Announcement and Patch Notes tags though, and that's showing as never triggered. Can I check when you first followed them?

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