The forum notifications are broken and don't work. Sometimes I receive notifications when someone replies to a post I'm subscribed to, and sometimes I don't receive a notification.
I'm referring to the notification bell at the top of the forum page. Sometimes I get notifications there, sometimes I don't.
For example, I'm subscribed to the forum post in the link below, but I did not receive a notification when the poster replied to me.
Dropping to 1 fps | EA Forums - 12970860
This makes it extremely difficult to provide customer support because we're not receiving notifications when people reply to posts asking for help.
There's other features of the forum that are broken. Such as 'show more' and 'unread posts' features.
I do like the look, layout, and custom avatars. A forum that doesn't keep track of conversations is fundamentally broken though.
I've resorted to manually adding this signature to the bottom of all my posts. Otherwise I'll have no idea who replies to me in posts I'm subscribed to.
If I don't reply to your post then personal message me. Sometimes the forum fails to notify me when someone replies.