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tomtomvader298's avatar
tomtomvader298
Seasoned Traveler
1 year ago
Solved

Why do the avatars keep getting purged?

Why are the avatars being cut down randomly? where's my Star Wars tie fighter pilot avatar gone? I mean it will probs re-appear in a few days probs but still, where did it go? why did it go?   
technical issues
EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
1 year ago

Thanks for hanging in there.

It's an issue with the image/asset server cache for the avatars. It gets corrupted after some time. 
Restarting the server is a temporary fix - until it gets corrupted again - incredibly frustrating (especially since frequency has increased).

A permanent fix is being worked on at priority.

  • catloverplayer's avatar
    catloverplayer
    Legend
    1 year ago

    Good cause my cats avatar has disappeared. There are only 12 avatars now.

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