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tomtomvader298's avatar
tomtomvader298
Seasoned Traveler
10 months ago
Solved

Why do the avatars keep getting purged?

Why are the avatars being cut down randomly? where's my Star Wars tie fighter pilot avatar gone? I mean it will probs re-appear in a few days probs but still, where did it go? why did it go?   
technical issues
EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
10 months ago

Thanks for hanging in there.

It's an issue with the image/asset server cache for the avatars. It gets corrupted after some time. 
Restarting the server is a temporary fix - until it gets corrupted again - incredibly frustrating (especially since frequency has increased).

A permanent fix is being worked on at priority.

  • catloverplayer's avatar
    catloverplayer
    Legend
    10 months ago

    Good cause my cats avatar has disappeared. There are only 12 avatars now.

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