Forum Discussion

LRin713's avatar
LRin713
New Novice
12 days ago

(1) Can't Link EA/PSN Accounts & (2) EA Help Chat Option Gone

(Issue #1: Account Linking: PSN/EA Accounts) I’m trying to play UFC 5 online on my PS5, but when I try to link my PlayStation Network account with PSN ID: LRin713, to my EA account , also LRin713, I...
account linking
ea help
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
12 days ago

Hey LRin713,

If you still have a few cases that haven't been fully closed out, it's definitely possible you may have to wait for those to be resolved before you'll be able to open a new one.

One thing to try in this situation is to log out of your account or use an incognito mode window before going through the steps to create a case. You'll be prompted to sign in, but should have an option to Continue without logging in to move forward with the new case and get back in touch with support.

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