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kt7hx5cjdyuy's avatar
kt7hx5cjdyuy
Rising Newcomer
3 days ago

6 Digit Security Code Not Sending

I'm trying to log into my EA account (I had to make a new one just to post this) and the 6 digit security code won't send to my email. I have checked junk, spam, and my inbox and no matter how many t...
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 days ago

Hey kt7hx5cjdyuy​ this can happen from time to time, it can be due to using one of the more niche email providers or simply the case that you have filtered or blocked incoming emails.

Can you check your filter settings to ensure that you are not blocking EA emails?

Darko

  • Rickertkm's avatar
    Rickertkm
    Rising Newcomer
    1 day ago

    My wife is having the same issue the person that posted is having. I just checked her email filter settings and she neither blocked or filtered EA emails.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      22 hours ago

      We can't really assist with issues related to other people Rickertkm​.

      We prefer to talk directly with the person having the issue.

      Is your wife able to select another verification method, text perhaps.

      Darko

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