Forum Discussion

kt7hx5cjdyuy's avatar
kt7hx5cjdyuy
Rising Newcomer
1 month ago
Solved

6 Digit Security Code Not Sending

I'm trying to log into my EA account (I had to make a new one just to post this) and the 6 digit security code won't send to my email. I have checked junk, spam, and my inbox and no matter how many t...
account linking
  • EA_Darko's avatar
    EA_Darko
    17 days ago

    If using a more niche email provider kt7hx5cjdyuy​ then they may be blocking them. It is worth chatting with your email provider to see if there is anything they can do, as some of the smaller more niche providers don't support them.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
1 month ago

Hey kt7hx5cjdyuy​ this can happen from time to time, it can be due to using one of the more niche email providers or simply the case that you have filtered or blocked incoming emails.

Can you check your filter settings to ensure that you are not blocking EA emails?

Darko

Rickertkm's avatar
Rickertkm
Newcomer
1 month ago

My wife is having the same issue the person that posted is having. I just checked her email filter settings and she neither blocked or filtered EA emails.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    We can't really assist with issues related to other people Rickertkm​.

    We prefer to talk directly with the person having the issue.

    Is your wife able to select another verification method, text perhaps.

    Darko

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 11 days ago
4,345 Posts

Recent Discussions