PS5 EA FC 26

The reason for this discussion is due to a fact that i'm having issues with being able to actually log in fine but not actually being able to connect to the ea fc 26 server as keeps coming up with a loaded erro message and also i have try looking up on youtube to see if i can find out any tips to help at all but no luck as would like to play online on ultimate team

I would also just like to give you a reason as to why I've not uploaded a screenshot on the form for which is actually due to the fact that  last night while i was sleeping my phone died over night as i had left it on a video call to emma my girlfriend and that when i awake up this morning i had to go and walk over into the kitchen plug it in and also currently had to watch a youtube video only to change the dns numbers to see if that would work and change from automatic to manule with in the ps5 test connections setting and then press options advanced settings to change all the deatils but i did try that and it still didnt work at all very sadly to say so now i have had to result comeing onto your ea website and log in online 

your sinserly 

alvin 

would really appreciate all the help i can get as i've have got a  adult learning disability