Forum Discussion

dprnyyia4n4q's avatar
dprnyyia4n4q
Newcomer
2 months ago
Solved

966390052709539842

I can't log in except for my account

  • Hi dprnyyia4n4q​

    As we've not heard back from you in a while, we hope that means you were able to log in again. We'll close out this thread here. 

    Thanks for your post, and Happy Gaming o/

    - EA_Lanna

3 Replies

Replies have been turned off for this discussion
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi dprnyyia4n4q​

    Thanks for reaching out. Let's see if we can help you log in again. It'd help to know a bit more about what's happening for you. Here are a few questions to help us figure it out:

    1. What are you trying to do? For example, are you trying to play a game online or looking to update your EA account info?
    2. What specifically are you having issues logging into? 
    3. What platform are you using? Is it PC (EA app/Steam, etc.), PSN, Xbox, or something else?
    4. Are you seeing any error messages? If you can, take a screenshot (just make sure to block out your email/name before sharing).

     

    Once I understand things a bit better, I'll do my help to share helpful advice.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi dprnyyia4n4q​

    It's been a while since we last heard from you. Were you able to fix the issue? If not, please pop into your reply the answer to those few questions. I'll be better able to make relevant suggestions once I understand the challenge a bit more.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi dprnyyia4n4q​

    As we've not heard back from you in a while, we hope that means you were able to log in again. We'll close out this thread here. 

    Thanks for your post, and Happy Gaming o/

    - EA_Lanna

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!1,495 PostsLatest Activity: 14 minutes ago