Forum Discussion

MiniQAQvQ's avatar
MiniQAQvQ
New Novice
12 days ago

About EA email address rebinding

When I was in the process of changing my email address, a sentence popped up below the email input field: We can't complete your request, your email address may be invalid, or you have recently updated your address. I would like to ask what is going on and why my email address cannot be changed

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hi MiniQAQvQ

    Did you recently update the email in the last few days? It sounds like it might be related to this:

    To help keep your EA Account secure, we limit how often you can update your email address and EA ID.

    You can only update your email address and EA ID once every 30 days.

    You can change your email address back to an old one that was previously associated with your account without any restrictions.

    ^ From our EA Help guide: How to update your EA Account

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!715 PostsLatest Activity: 7 hours ago