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Nimmo___007's avatar
Nimmo___007
Seasoned Newcomer
4 days ago

Access my account

Hello all,

Been enjoying BF6 beta but noticed some issues with my account. 

For some reason EA will not let me log a official support ticket as the site repeatedly asked me to verify my account and sends the information to an old defunct email. I am unable verify to make any changes as its no longer in use and the account closed some years ago. 

At present the only reason I'm able to access the EA account is through my PSN ID and I am unable to update the email address or any of my account settings.  Can anyone or EA offer some guidance me as it would be appreciated.

Many thanks all l, happy gaming.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey there, for assistance making changes to your EA account, you will need to contact EA Help support. As you mentioned that you can't submit a ticket while logged in, there's an option to submit a help ticket while logged out. Please try that and let us know how that goes. Click here to get started.

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