Access to deleted account danger
I asked for an account deletion for my account which has been hacked multiple times and received a confirmation to delete and was told that the deletion was done. I got an email saying that the email will no longer be used for authentication codes. I have managed to log back into this compromised account after requesting a code and the email address received a code for me to change the password. So am I safe?
Hi Chikquanr,
Since this relates to account security, it'd probably be best to contact EA Help so that they can investigate and make sure that your previous request was done correctly.
You should be able to have a live chat with them using the steps below:
- Head to help.ea.com and select the EA Account option.
- Choose "See all help topics".
- Select the "I want to delete my EA Account" support option.
- A live chat button should appear for you to initiate the chat at this point.
If the live chat option doesn't appear, try the steps again while using incognito mode on your browser or while signed out of the EA Help website.
