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ismlkrblbl01's avatar
ismlkrblbl01
Seasoned Newcomer
9 months ago

account hacked and email changed

My account was hacked and my email address was changed. I opened a case through EA Help but it doesn't appear in my cases section. I checked the forum and there are others who have the same problem. ...
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ismlkrblbl01's avatar
ismlkrblbl01
Seasoned Newcomer
9 months ago

I am using chrome browser. I opened case many times. It did not appear in my case section.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
9 months ago

Were you logged in when opening the case? Did you get a notification saying the case was submitted?

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