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Taiphongluu's avatar
Taiphongluu
Newcomer
8 days ago
Solved

Steam account got hacked and linked with hacker's EA account

My steam account got hacked and the hacker linked their EA account to my steam account. I cannot access their EA account to unlink it. How can I unlink their EA account from my Steam account?
Please help me.

I just bought a new EA game a found out this incident.

This is my steam profile.

https://steamcommunity.com/profiles/76561198166704611/

And this is the hacker's EA account.

account linking
  • danisoff's avatar
    danisoff
    8 days ago

    Hello Taiphongluu,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

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  • danisoff's avatar
    danisoff
    Hero
    8 days ago
    Copy LinkReport

    Hello Taiphongluu,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

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My steam account got hacked and the hacker linked their EA account to my steam account. I cannot access their EA account to unlink it. How can I unlink their EA account from my Steam account?
Please help me.

I just bought a new EA game a found out this incident.

This is my steam profile.

https://steamcommunity.com/profiles/76561198166704611/

And this is the hacker's EA account.

","body@stringLength":"791","rawBody":"

My steam account got hacked and the hacker linked their EA account to my steam account. I cannot access their EA account to unlink it. How can I unlink their EA account from my Steam account?
Please help me.

I just bought a new EA game a found out this incident.

This is my steam profile.

https://steamcommunity.com/profiles/76561198166704611/

And this is the hacker's EA account.

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Steam account got hacked and linked with hacker's EA account","moderationData":{"__ref":"ModerationData:moderation_data:12032587"},"body":"

Hello Taiphongluu,

No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

Here is an EA contact guide.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2025-03-21T01:13:59.608-07:00","lastPublishTime":"2025-03-21T01:13:59.608-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":14},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:community-hub-en/category:ea-forums-en/community:tghpe58374board:ea-forums-general-discussion-en/message:12032140/message:12032587","repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1139","rawBody":"

Hello ,

No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

Here is an EA contact guide.

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