Account hacked
My EA account was compromised on July 2, 2026. I received an official EA security email showing my account email was changed to [edit: email address removed] without my permission. The account langua...
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EA_LunardustCat
Community Manager
Community ManagerSorry to hear that your account may have been hacked.
You can try following this guide first to help secure your account.
If you can’t log in or you’re still missing content, get in touch with our support. Make sure to have the following information ready.
- The email address you used to make your EA Account.
- Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
- Any invoice numbers from games you’ve bought from our store or product codes for your games.
- If you’re trying to get back into a mobile game, have your mobile game’s ID ready.
After selecting Contact Us, please make sure you choose the correct account-related issue when answering the chatbot’s questions. That should help route your case properly and show the Chat with us option. Thanks.
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