Can’t receive verification codes from ea.

Hey riverives​,

I don't suppose the email is being routed to your spam or trash folders? Sometimes in cases like this that's what's happening.

If not, do you have multiple email addresses? If so, it might be worth checking those, just in case your emails are being routed somewhere else completely.

and no, they aren’t in my spam, nor is their email restricted. The emails simply just won’t go through. I emailed them myself and didn’t get anything back.

it isn’t unfortunately. I’ve checked both emails and i’m not getting anything.

riverives​,

Hmm, if you've reached out via email and still not gotten anything at all back, that's definitely odd.

Could you try reaching out again, but via an incognito tab and without signing in? Sometimes there can be issues regarding cases, but reaching out as a guest might circumvent those.

i can try this, i doubt it will work though. It doesn’t have anything to do with 2FA apparently because mine isn’t even enabled.

I press change name and it says “verify identity” and proceeds to ask if they can send a code. This is what i’m stuck on, no code is sent to me.

it names the correct email that the code should be sent to, but still doesn’t send one.

I have same situation, cant create account to my child....