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Amirzm9594's avatar
Amirzm9594
Newcomer
4 hours ago

Account has been transfer banned by mistake

Hello, I hope you are doing well. I wanted to discuss an issue I’ve encountered. To be honest, I discovered today that my account has been "transfer banned." With all due respect, I feel this happened to me by mistake. Let me explain: I have been a professional FC player since 2021; I am fully aware of all your rules and have always respected them. Today, I saw that the "Gallery Token" reward was Alexandre Pato—a player I’ve loved since childhood. I looked up a tutorial on YouTube on how to get him and started buying players from Birmingham City Women and a few other clubs. Later that evening, I found out I had been transfer banned. I would appreciate it if you could review the case again and, if you agree that I am in the right, unban my account. Thank you.

[CM edit - descriptive title]

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey Amirzm9594​​, 

    Thanks for taking the time to reach out and explain what had happened. Unfortunately, we don't have the necessary tools to review or make changes to account actions here on the forums.

    If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. 

    In the meantime, please keep an eye on your case history page once that appeal is created, and the ToS team will reach back out once that review is complete. Thanks!

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