Forum Discussion

JISG41997's avatar
JISG41997
Seasoned Newcomer
4 months ago
Solved

account hijacked

Hello EA community Managers

 

Hello. I am seeking help because my main account linked to Steam has been compromised. The email was changed to a fraudulent domain that is now blocked.

 

My original Email was my old address, which was deleted by Microsoft due the inactivity, so I cannot use the automated recovery system.

 

I have my Steam Transaction IDs and my Steam ID to prove ownership, but the live chat has been unable to help me. I am looking for a Community Manager to help me to escalate this for a Manual Review.

 

My Steam ID is: 76561198177126797

2 Replies

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 2 hours ago
4,625 Posts