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Genesis_bravo_07's avatar
Genesis_bravo_07
Newcomer
6 months ago
Solved

Account is hacked

Hi Team ,  My name is Tijo Joseph , in writing this mail to notify that my account is hacked . I'm not able to play any games because someone linked a random email id and I'm not able to recover . I...
accessibility
account linking
  • danisoff's avatar
    danisoff
    6 months ago

    Hello Genesis_bravo_07,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

danisoff's avatar
danisoff
Hero
6 months ago

Hello Genesis_bravo_07,

No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

  • The link to EA's Support is here.
  • In "Search game or Topic" Search for "EA app".
  • Click on "See all Help Topics"
  • Click "I need help logging in to my EA Account"
  • Click "Continue without logging in"
  • Choose a contact option, preferable "Chat with us" 
    (EA help Guide.)

Here is an EA contact guide.

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