Apex Legends ban
Hello, at least three of my personal apex accounts on EA app were banned, I can provide everything on my computer in order to prove I am innocent from being cheating in apex legends.
Here is the ban:
What this means
You can no longer access Apex Legends.
Your ban began on Jan. 12, 2026 and is permanent.
Why we took action
We observed Gameplay enhancement in Your EA Account.
This means using unauthorized methods to enhance in-game performance by removing gameplay constraints or improving in-game abilities weapon, movement, or item enhancements.
Can anyone, please tell me what the hell is this, which rule I broke. The only thing I have used apart from the game itself are the Game Accelerator which are the software used to play game normally and comfortably with relatively low internet latency, you guys know apex legends is an excellent fps game, it certainly has many servers all over the world, I have many friends in China, I have to use the accelerator in order to play with them. Apart from this reason, I could not think of any other thing I have done that broke to rule. Please, I need some proper explanatory. Much appreciate.
Best wishes
Hey Beekqingtians14,
If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.
We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks!
