Forum Discussion

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 months ago

    alfiepedders 

    Where to find your backup codes

    If you lose your phone, the authenticator app fails, or you can’t access your email address, backup codes are the only way to sign into your EA Account from a new device.

    View and renew these codes on the Security and Privacy tab of your EA Account portal. Go to Backup Codes and select View to find them.

    Write your backup codes down and keep them in a safe place so you’ll always be able to log in when you need to.

    Thanks.

  • Mingymelonman's avatar
    Mingymelonman
    Newcomer
    15 days ago

    Would be great if it actually worked though every time I click 2 factor authentication it asks me to verify my account with a code emailed to me except every time I try submit the code it disappears of my screen making it impossible you’d think a billion dollar company could run a website apparently not 

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,475 PostsLatest Activity: 4 minutes ago