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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 months ago

    alfiepedders 

    Where to find your backup codes

    If you lose your phone, the authenticator app fails, or you can’t access your email address, backup codes are the only way to sign into your EA Account from a new device.

    View and renew these codes on the Security and Privacy tab of your EA Account portal. Go to Backup Codes and select View to find them.

    Write your backup codes down and keep them in a safe place so you’ll always be able to log in when you need to.

    Thanks.

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