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vq9cs9q1zmdv's avatar
vq9cs9q1zmdv
Seasoned Newcomer
1 day ago

My case hasnt been answered in 2 weeks

So on 31 october at 2 pm i posted an case of my ban appeal, and for. 13 days it has been waiting on studio, i cant be the only one this has happened too. It also says that the appeal should be responded in 10 days, how much more EA, how much more do i need to wait? I've been playing this game daily for a year and now i miss everything thats gonna be new, i spent money on the game and the hours and ea doesnt even bother to look at my case. Fine dont accept it, but atleast take a look at it.

3 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi vq9cs9q1zmdv​,

    I'm sorry to hear that you've been waiting for nearly two weeks without an update on your appeal. I understand how frustrating this must be, especially when you're missing out on a game you've enjoyed playing regularly.

    While appeals are generally expected to be reviewed within approximately 10 days, this is an estimated timeframe, and some cases may take longer depending on the circumstances.

    Since your case is still showing as Waiting on Studio, I'd recommend continuing to check My Cases for any updates.

    Unfortunately, we're unable to access individual appeal details or expedite reviews from the forum side.

    I understand this isn't the answer you were hoping for, but I appreciate your patience and hope you receive an update soon!

     

  • vq9cs9q1zmdv's avatar
    vq9cs9q1zmdv
    Seasoned Newcomer
    22 hours ago

    This was probably the best answer i got, but how much can it still last without responding?

  • rA-ehfe's avatar
    rA-ehfe
    New Rookie
    21 hours ago

    I am in the same boat as you, but I have been "waiting on studio" since the 6th of this month lol, for Apex legends

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