Community ManagerHey JunGod20,
Sorry to hear that there's been difficulty creating an appeal. Unfortunately, we're unable to directly support account-related issues like yours here on the forums, as we can't discuss account details. It doesn't sound like the account was banned for the subscription or payment difficulties in particular, but for gameplay prior to it.
If the existing case has closed and can't be reopened, please follow these steps to create a separate appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you. It'd be good practice to attach any evidence supporting your innocence that you have when you create that case. Once that appeal is created, feel free to keep an eye on your case history page, and the ToS team will reach back out once that review is complete.
Let us know how it goes, thanks!
