I keep trying to use the contact with this button to contact somebody, but it keeps on saying there was an error
Hi, thanks for reaching out. Please first follow these steps to check for your missing points. If you’ve tried and waited 24 hours but your content still hasn’t appeared, please contact our support team using the button at the bottom of the page.
Community ManagerHi, thanks for reaching out. Please first follow these steps to check for your missing points. If you’ve tried and waited 24 hours but your content still hasn’t appeared, please contact our support team using the button at the bottom of the page.
Thanks for the reply. I’ll wait the 24 hours.
I don’t see a button to contact the support team
Hi Macsdayofff,
Just to check, did you buy the points from EA or Xbox themselves?
Xbox and almost been a day if I try to buy the same amount, it says there was a server error. Please try again later, but if I try to buy the amount above it, it lets me pay for it.
Xbox and almost been a day if I try to buy the same amount, it says there was a server error. Please try again later, but if I try to buy the amount above it, it lets me pay for it.
Community ManagerPlease scroll all the way to the bottom of the page. Thanks.
Community ManagerHas the payment already been debited from your bank account, and can you see the transaction in your Xbox purchase history? If both are showing, our support team should be able to help. If not, it may be something you’ll need to raise with Xbox Support instead.
Community ManagerHi, it’s been a while since I last heard back from you. Just wanted to check whether the issue has been resolved on your side.
Community ManagerAs I haven’t heard back from you in some time, I’m hoping that means this issue is no longer troubling you. If you have any other questions or would like to share anything, I’d be glad to see you around again.
Community Manager
Community Admin
