Forum Discussion

XIBLACKXI's avatar
XIBLACKXI
Seasoned Newcomer
5 days ago

Ben

I have bought fifa points but they have not been added to my account any help would be appreciated 
advice
ea help
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
5 days ago

Hey XIBLACKXI​,

Sometimes it can take up to 24 hours for FC points to be added to your account, so I'd first wait in case they show up by themselves.

Just to check, where did you buy your FC Points?

XIBLACKXI's avatar
XIBLACKXI
Seasoned Newcomer
5 days ago

On the play station store on my phone 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Again, I'd wait the 24 hours before reaching out, but if you don't have them by then I'd recommend gathering your proof of purchase and reaching out to our live support team for help.

    • XIBLACKXI's avatar
      XIBLACKXI
      Seasoned Newcomer
      5 days ago

      I tried reaching out and got nothing 

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