No option left but to go to court
I have tried numerous times to contact EA support and all I get is some lousy words in an email format that clearly doesn't enable the other person to respond. How can you explain the situation without proper lines of communication . How can they take things into consideration fairly without communication and investigations? All it is ,is EA claiming a violation of policy. Well what if my account was compromised? What if im innocent of these accusations? Wouldn't that merit a proper form of communication with customer service? I have never been treated so badly by a company as I have been now. EA has made it extremely difficult and has made me feel like I am a criminal of sorts. I am certainly am not and I feel like I'm not being taken seriously enough. So with that being said , I have absolutely no other option but to take this to court . I sincerely hope that what I am having to go through now doesn't happen to anyone else because if this is how a professional corporation treats their customers I can definitely forsee it happening more often.15Views0likes0Commentshelp please
please can I get some help I been trying to get my correct rank reward for ultimate team, but no agent is helping me in live support can you please give me my reward for rank you gave me a 92 overall fantasy pack I was supposed to receive a 93 overall fantasy pack this happened in season 2 also. I just want my reward EA is that too much to ask I sent proof to like 10 different agents ii spoke to, but they are saying they can't give me my reward someone help me thank youSolved26Views1like1CommentSteam account
I need help. There’s a strange Steam account connected to my EA account that I never linked. I do have my own Steam account, but the IDs don’t match. I tried to unlink it, but nothing happens. Am I doing something wrong? The Steam ID doesn’t look like a real one either… it’s just two characters and six numbers.7Views0likes1CommentLinking account mishap BF6
So I don’t know if I’ve done it wrong or what but I’ve played Battlefield 6 on Xbox originally and had some buddies that play PC and I was wanting to play with them so got BF6 on PC and was hoping I could just transfer my progress over from Xbox but when I linked my account it wiped my Xbox progression. I don’t know if I just didn’t sign into my account when loading up battlefield or what but I’m wondering if there is a way to unlink the accounts so I could at the very least keep my Xbox progress and just start new on PC. Thanks in advance.Solved16Views0likes1CommentWhat happens if I buy the Deluxe edition after playing via EA Play?
If I access the Deluxe Edition of a game through an EA Play subscription and, during that time, purchase the Standard Edition along with the Deluxe Edition upgrade, will I retain permanent ownership of the game? I’ve been wondering for a while—will I have any issues, like losing my save game or the entire game, after my subscription ends? Or will I still have access to it since I purchased the game and the deluxe edition upgrade ?40Views0likes3CommentsUnable to Receive Verification Code for Two-Factor Authentication
Hello everyone, I’m having a persistent issue with enabling two-factor authentication (2FA) on my EA account, and I’m hoping someone can help. Whenever I try to set up 2FA, I choose to receive the verification code by email, but the code never arrives. I’m using an Outlook/Hotmail email address, and I’ve checked: My inbox Spam/junk folders All email filters and rules Email storage space (there’s still plenty available) I’ve also tried the following steps without success: Clicking the “Resend Code” button multiple times. Logging out and logging back in before requesting the code again. Waiting several hours to see if the email was delayed. Trying on different devices and browsers. Despite all of this, I have never received a single verification code email from EA, which means I can’t complete the 2FA setup. If anyone has experienced this before or knows a workaround, please let me know. Any help or suggestions would be greatly appreciated. Thank you in advance!212Views0likes2CommentsI need to change my EA email, but can't get into the email(it was hacked).
My yahoo email was hacked the other day. Luckily, my EA account was about the only thing I had linked to it. However, when I am in my account right now and trying to change the email linked on EA, it wants to send a email to the hacked email account to verify that it is me. Is there any phone number I can call to EA to get this fixed? I can't find any live chat option, even though I keep seeing a bunch of things talk about it, and I figured if I send a help support, any reply I get will go to the hacked email. I just don't want to lose my EA account, all my Sims games are on there. :( And no, I can't seem to recover the hacked email because it is through yahoo mail and they have it where if you don't have the alternate emails and phone number (which I do, but the person who hacked my account took everything like that off real quick), they won't help you.Solved32Views0likes1CommentHow can I report a game committing fraud from using the Sims 4
Hello everyone, Original title was "How can I report a different game committing fraud by using The Sims 4 imagery to promote their game?" but it was too long. As the title suggests, I just saw an ad on Instagram promoting a game by using The Sims 4. The company does NOT try to hide at all that their ad is fully made in The Sims. I just wanted to know how I could report this issue to EA directly or if I report it through the forums, as I'm afraid this might be breaking a couple of laws... Let me know if the name of the company, the name of the team working on the game, and/or the name of the game are needed. Thank you!Solved35Views0likes2Comments