FC26: Cannot Play, Forced to Middle East Server instead of Israel ✅
Hello EA Team, I was always connected to the Israel server with low ping (10–20 ms), but after the recent update, my account was automatically moved to the Middle East server. My ping is extremely high and the game is unplayable. My ISP confirmed everything is fine on their side. I kindly ask EA to review this issue, as it requires manual intervention to restore my connection to the Israel server. Thank you.Banned - Stuck in loop - Not showing on help pages
Edit: For all the keyboard warriors that I see around the forum, save yourself some finger-pain and leave this thread. I posted this because I clearly can't appeal, and the ban is invalid. Thanks. Edit 2: For anyone unable to appeal, please scroll to the bottom of this thread. I am at a loss for words. I purchased the game yesterday, to preload it and to play it today. Only to find that I am, just like a tonne of other people, stuck in a bug because of the game content not being recognized. I tried to play one or two games via the community and ended up leaving because I got stuck in a spawn trap. Coming back later in hopes the game would get fixed, and I can play with my friends. About an hour later, I get an e-mail that I am suspended?? Trying to launch the game, I see this; I follow the "ban history" / "Penalty history" link to find out what in the world is going on, and I am brought to a page that says this???: And then when following the "webform" that is linked on their ban appeal page, FAQ and this forum Ban info from this forum, it brings me to a generic FAQ help page where it redirects me back to the ban history tool where it shows no ban! : In other words, I am stuck in a loop, haven't played 1 minute of the actual game and can't appeal. For the love of god, help me! I want to play the game! Edit 2: Hi Guys, User Gripen888 found a way to appeal, even if the ban doesn't show in the penalty-history. Go the the EA help pages and make sure to log-out or clear cookies. Then use the "Continue as a guest" option. https://help.ea.com/en/customer-care/ You can then go through the motions of filling in the form, as usual, appealing the ban. From there, a new option "Contact us via email" will pop up. Press this, and you will get a notification regarding your case being opened.Can't change email or Unlink Xbox Account
I made this EA account back in 2017 with the help of my sister on Xbox, I never or rarely log in to this account on a PC until I wanted to update the name of this account back in 2023. I couldn't access the settings because it was asking me to verify the email that was attached with is account but, the email was deleted. I asked for help and they said I need to "verify that I own the account" with questions. Because this account was made 6 years ago at that time I didn't remember a lot of the information so they couldn't help me, so I gave up because I played mostly single player games or offline modes like NHL 18/19. Now I play more multiplayer games and want to change the name to match my Xbox name, or close to my Xbox name. I want to know if there is a way to change the email and update the information, or just be able to unlink the Xbox account. Maybe something like "Is this still your email?" notification when I log in or if I can verify through Microsoft or on Xbox some how. Somehow I would like the name change. Sorry a lot of text lol[UPDATE] Account Banned - Battlefield 6 (Steam, PC)
Hi all, The moment has come, but I received the following response from EA after a week of investigation on their end and having my case transferred 10 times: There are NO penalties showing up under my account. I have been provided no more details as to what could've been flagged as cheating. To be transparent, I am in bits, and have no idea what to do next. I have submitted another case (which I had to do by continuing as guest - I don't have this option while signed in). Posted on X for visibility (link). At this point, I am begging for help. Some users on other threads are saying legal action might be needed. Please advise on what I can do.I can't Install EA app
I tried all things like stoping the windwos installer process, reinstalling VC +++ 2015-2022, and changing my dns to default, plss fix this. Can't install it on steam, I want to play PVZ gw2 on my steam and this problem won't let me that why I tried installing it on the website yet this is the problem that Im encountering rn.Ea you are horrible
The thing about ea help is absolutely ridiculous.I bought a steam key about medal of honor and it needed ea app aswell,tried to login to the acc which is linked to the same steam acc but i dont remember nun of my email or password, i contacted ea support got resolved 3 times.When i contacted ea support was 10/13/25 now 10/17/25 still resolved not a single email, checked anything before someone smart mentions i checked trash spam and everything.There was a time that i got connected to an advisor i waited 10 or 9 hours with my screen opened, then i could not ask or write anything as i waited there for hours no reply.Ea is an absolute joke. Tip: Do not buy any steam game or else that needs to be connected,actually do not buy a single ea game.Sometimes when u dont remember anything the app just logs you out need to be logged in again and boom you are trapped i just waisted 10 euros ( Medal of honor key) and got nothing besides waiting for nothing.Missing my pre-order phantom edition items
So I ore-ordered battlefield 6 and I still havent been able to access my items they are all locked and when I go to buy phantom edition as it tells me to I get an error message (most likely because I already own it) another thing is on the campaign highres textures it says purchase to play and won't let me install them. Ive already had an email from support saying this has been fixed but it hasn't for me ive tried every troubleshoot
My case moved to a chat with an advisor but i cannot open the chat dialogue
had a case open and i can no longer reply to it i was told to continue i would need to speak to an advisor via the live chat and i cannot for the life of me find it anywhere i have search the forums, tried the suggested links and even used a vpn to connect to the USA page and nothing works
