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DokkiTokki's avatar
DokkiTokki
Seasoned Newcomer
1 year ago

Bought Sims 4 expansion pack twice, yet does not appear in library?

I just bought the businesses & hobbies expansion of Sims 4, yet the game is not appearing in my library or in game? I tried to buy it once with one of my cards, and then again with another card, and ...
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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
11 months ago

DokkiTokki​ Just checking if you managed to get in touch with EA Help to get this sorted?

K-bobster​ While you might not be able to request a refund through the website for a duplicate purchase, if you contact EA Help Support, they might be able to assist you with that. 

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