Forum Discussion

kalorik97's avatar
kalorik97
New Novice
27 days ago

Can’t link my ea account with my psn account

when i want to link my ea account with my psn account i get a notification that my psn account is already connected with a ea account that i dont know.  I can only see the first two letters of the ac...
account linking
kalorik97's avatar
kalorik97
New Novice
26 days ago

Hello, how can i unlink that other account without know the mailadres, its not mine. There is no button to speak a advisor

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
26 days ago

Try choosing "Update EA Account" as the topic to see if the option for chat shows up.

  • kalorik97's avatar
    kalorik97
    New Novice
    26 days ago

    I just tried it now and i didn’t get the option for chat

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      26 days ago

      You'll need to submit a case by email then if the chat option isn't available. You should see that when hitting the "Contact us" button at the bottom of this page.

      • kalorik97's avatar
        kalorik97
        New Novice
        25 days ago

        I have already did that earlier this on sunday i think and until today i didn’t get a answer. I have send a case again just now

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