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9df269b6d609f74a's avatar
9df269b6d609f74a
Rising Novice
17 days ago

Can’t Log In: Password Reset Fails and Credentials Marked Expired

I have tried starting the beta and I am told my credentials are expired.  How? I follow the prompts to be send to an error 404 page.  I reset my new password and this does not do anything.  How can I...
login issue
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
17 days ago

Hi, I just tested the flow here and it should work ok, hopefully that gets you in on the appropriate account: https://help.ea.com/en/articles/ea-account/reset-expired-password/

I do want to clarify that the Open Beta hasn't started yet, but we're coming up to the early access period, you can find details of eligibility/timing here: https://www.ea.com/en/games/battlefield/battlefield-6/news/lock-and-load-for-the-open-beta

Hopefully this helps and you 'll be in soon. 

bwhatrice's avatar
bwhatrice
Rising Novice
14 days ago

Tell ushow do we fix.

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