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MikuGirlsteam's avatar
MikuGirlsteam
Seasoned Newcomer
23 days ago

Can someone help me?

The situation is as follows.

I pre-purchased Battlefield 6 on Steam, but I cannot log into my linked EA account because my email has been deactivated and I can't receive the verification code. Due to this reason, I am unable to access the game because it requires the verification code sent to the linked email.The main problem now is that I can't even find a customer service representative to report this issue (the revamped HELP page is hard to understand, exceeding my old capabilities).

As a result, I have purchased a game that I cannot access.

So.

Is there any way or person who can help me solve this problem?

account linking

3 Replies

  • MikuGirlsteam's avatar
    MikuGirlsteam
    Seasoned Newcomer
    23 days ago

    All right.
    I have tried to contact customer service.
    A series of failures.
    As a result, I created an Ouroboros.
    and Battlefield 6 inventory that can never break 0 playtime.
    Because I can only prove to Steam customer service that I own the Steam account, but I can't prove it to ea (I've tried to do it countless times).
    As a result, I can't log in to Battlefield 6 by connecting my ea account with Steam, just as I can never prove to customer service why I forgot my eaID and confusing IP.
    Now, I feel like I should take a moment to be quiet and appreciate my masterpiece.

     - Eternal Statue in my Steam game library: Battlefield 6

    🃏👉me

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    23 days ago

    MikuGirlsteam​ ,

    Unfortunately, we are unable to help with issues related to EA accounts through the forums. To get assistance with your EA account, you need to contact the customer service team, which you can reach at https://help.ea.com. 

    Good luck. 

  • MikuGirlsteam's avatar
    MikuGirlsteam
    Seasoned Newcomer
    22 days ago

    I know that.

    I'm just complaining why I just want to unlink my Steam account from an unrecoverable ea account and get no help.

    Well, apparently my path to Battlefield 6 can only end here.

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