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FlickofWristt's avatar
FlickofWristt
Rising Newcomer
4 months ago

Cannot Connect Xbox to EA Account

I just recently got a PC and just want to play my EA games here. Everything I have is on my xbox account. My Xbox account used to have a very very old email connected to it before I changed it recently on Microsoft. When trying to connect my Xbox account to my EA on my PC, it is still using the old email address. This email address is completely obselete. There is absolutely no way for me to recieve emails, log into it, try and recover it. The company was shut down and email addresses are gone forever. I cannot figure out for the life of my how I can just change my email on my original account. I am unable to recieve the verification code needed to log into it. I just need help resetting my original email address that EA still thinks is associated with my Xbox account. Please help me. 

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there, 

    If you're unable to make changes to your EA account and need assistance with that, please contact EA Help Support: How to get help with your EA Account.

    In case you need assistance in making changes to your Xbox account, then please contact Microsoft Support.

  • I just want my original account back. My original account has all of my history. The email associated with it is obsolete. Like, totally unaccessable. I can't log into that account or recieve validation codes sent there. I need to connect a different email to my old account: FlickofWrist

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