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Ceemit's avatar
Ceemit
Newcomer
24 days ago
Solved

Cannot link Xbox account to EA

I just get this error message:

Your accounts can’t be linked because your Xbox account [Name] already linked to your EA Account for 2f*****@disabled.ea.com. An EA Account can only be linked to one Xbox account in its lifetime.

The only possible reason I can think of is that I once linked my account on the XBox 360, years ago... Is it possible to have that connection rescinded, since EA disabled the account?

  • Hey Ceemit​,

    It would be best to get in touch with support directly so they can take a look at the disabled account and whichever EA/Xbox accounts you're trying to connect now.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hey Ceemit​,

    It would be best to get in touch with support directly so they can take a look at the disabled account and whichever EA/Xbox accounts you're trying to connect now.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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