cannot respond to my support tickets
hello there, ive sent some tickets about something, and I can see the response from people helping, but I cannot actually type and respond to them. when I click resume ticket as well from the ma...
Forum Discussion
I tried this and had no luck
Fill in the contact form with your:
first name
last name
platform
subject (a short description of your issue)
attachments (e.g. screenshots, documents, links).
Select Send.
A chat window will open when you’re transferred to an advisor. (Except it doesn't. I do not get the window opened at all, it just says wait time. I wait and nothing happens at all)
As for my case. I can see the transcripts but cannot type in them, do not get the email and thus have no actual way to respond
did you ever get an answer for this? im having the same issue
