Can't access email account
Hello I have an issue i would like to change emails on my EA account but I lost the other email I have no way to access the one I used to create my EA account the email was <removed> and I want to change it too <removed>
[CM edit - descriptive title and removed email addresses for account security]
Hey 062god,
If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.
Usually, the steps on this page would walk you through updating that information, but since you no longer have access to the email it'd be best to use the Contact Us button at the bottom of the page instead. An advisor will need to verify your account ownership before working with you to get things updated from there.
If you're facing any pushback from the NextStep bot, feel free to use this web form instead.
Let us know how it goes, thanks!
