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Patriot_216's avatar
Patriot_216
Newcomer
22 hours ago

Can't Access Family Management

I haven't been able to go to my Family Management section of my profile for a very long time. It keeps giving me an error message, "Something went wrong. We ran into a technical issue. Try again later."

Any steps to correct? The automated chat bot is absolutely useless, and I suspect I'll need a human to review my account to see what's going on. Thank you.

 

account info
ea help

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Testing here Patriot_216​ and it is working as it should.

    Wondering if maybe this is a browser or device-related issue. Could you try accessing it on a different browser to see if it makes a difference?

    Let me know how you get on.

    Darko

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